Privacy Policy
Last updated: September 16, 2026
At Kretio, we build website optimization tools grounded in trust, precision, and privacy. This policy explains how we collect, use, and protect your information when you use our website, auditing tools, and dashboard services.
We never sell, rent, or trade your personal information or website crawl data to third parties.
No invasive ad tracking scripts or third-party behavioral profiling.
You retain complete ownership of your project data and can delete your account anytime.
1. Information We Collect
We collect only the information necessary to provide, secure, and improve our website auditing services:
- Account Credentials: Email address, user name, and authentication tokens when you register or log in.
- Website Audit Inputs: Submitted target URLs, domain names, and configuration preferences for scans.
- Crawled Web Content: Publicly available page structure, title tags, metadata, performance stats, and technical HTTP status codes extracted during audits.
- Billing & Transaction Data: Subscription tier status, transaction receipts, and billing history. Payment card credentials are processed directly by certified payment infrastructure and never touch Kretio servers.
- Technical Log Data: Standard access logs, browser type, operating system, and IP address for system diagnostics and rate limiting.
2. How We Use Your Information
Your data is utilized strictly for service delivery and operational integrity:
- Executing automated website health audits and compiling performance findings.
- Generating actionable explanations and plain-English fix recommendations via secure language processing engines.
- Managing your account, processing subscription renewals, and providing customer support.
- Monitoring system health, preventing unauthorized scanning abuse, and enforcing platform security boundaries.
3. Infrastructure & Service Partners
We partner with specialized, industry-standard service providers to host, crawl, and deliver our platform:
All partner integrations operate under strict confidentiality contracts and are prohibited from using your data for any independent purpose.
4. Data Retention & User Control
You retain complete control over your data stored within Kretio:
- Project Deletion: Removing a website project permanently deletes its associated crawl snapshots, issue logs, and historical scores.
- Account Deletion: You may request full account deletion at any time. All user profile records and project data will be permanently purged.
- GDPR & CCPA Rights: Users have the right to request access to their personal data, request corrections, or object to processing.
5. Cookies & Local Storage
Kretio utilizes essential cookies and browser local storage strictly required for user authentication, session security, and theme preferences. We do not use third-party advertising cookies or cross-site tracking technologies.
6. Policy Updates & Contact
We may periodically update this Privacy Policy to reflect system enhancements or legal adjustments. Material updates will be posted on this page with a revised effective date.
If you have any questions or privacy inquiries, please contact our support team at support@kretio.com.